Frequently Asked Questions
Everything you need to know about bringing Reimagine Designs into your home.
What is the standard shipping timeframe for furniture and decor?
Most decor items ship within 3-5 business days. For larger furniture pieces, please allow 2-4 weeks for specialized freight delivery to ensure your items arrive in perfect condition.
Do you offer international shipping?
Currently, Reimagine Designs Shop ships to the contiguous United States and Canada. We are working on expanding our logistics to support more international destinations soon.
What is your return policy for home goods?
We offer a 30-day return policy for most items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable.
Are your products sustainably sourced?
Yes, we prioritize artisans and manufacturers who use eco-friendly materials and ethical production methods. Detailed material information can be found on each individual product page.
How can I track my order?
Once your order has been dispatched, you will receive an email with a tracking number and a link to our carrier's tracking portal.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Shop Pay Installments for larger purchases.